4 ms·

Oh come; they obviously go out of their way to make sure this as unobvious as possible, for obvious reasons. I had exactly the same experience; adobe can burn

• IAmGraydon 6y ago
  Have you actually looked at Adobe's site? You literally have to select "annual subscription billed monthly" to sign up. It's extremely obvious.
  • wokwokwok 6y ago
    > You literally have to select "annual subscription billed monthly" to sign up No, that's automatically selected for you. :) Try using the website yourself. The billing page clearly says "Subtotal $XX/mo"; the only place it says 'annual plan' is in the top box, which says 'Annual plan, paid monthly'; and when you select, eg. the standard photoshop plan, and click 'Buy now'; it takes you to a page where there isn't even a monthly option, despite the main page saying "US$9.99/mo". As no time do you 'opt in' to an annual plan, except by clicking on the button that says 'US$9.99/mo'. It would be 'obvious' if it said: You minimum commitment over 24-months is $$$. It does not. I don't know what you get from stubbornly refusing to acknowledge this is a dark pattern; clearly other people find this surprising too, and... well, I don't know what to say. Sometimes you have to acknowledge that you're wrong. This is bad behaviour on the part of adobe; it's not really a he said/she said/my opinion is kind of thing; in many places, having the minimum total commitment displayed on the billing page is a legal requirement. In others, a no-penalty cancel-subscription is a legal requirement. Adobe just flat out does neither unless you fight with them and threaten legal action. I honestly don't know how they get away with it.