3 ms·
Yep same experience with a US company that had gone broke, publicly said so on their website, yet still had renewed a subscription I had with them after the pub
by wila 6y ago
Yep same experience with a US company that had gone broke, publicly said so on their website, yet still had renewed a subscription I had with them after the public statement that they would no longer deliver anything.
Ended up with months of paperwork, claims from the other party that I ordered it myself (no idea where as the website to order was gone) including printouts of Stripe with my IP address which was supposed to prove their point.
Five or six mail forms to fill out (yes _mail_ not email) over the period of months with very strict deadlines.
They must have gathered the IP address from an earlier transaction a year before that. It also did not raise any flags that the transaction was exactly one year later on the minute.
An incredible waste of my time and if I had to go through all of that again I will just let it go.