I've got a good eye for UX and have sent several improvements / feature adds via the /feedback mechanism. (I was one of the earliest complainers about the WYSIW

I've got a good eye for UX and have sent several improvements / feature adds via the /feedback mechanism. (I was one of the earliest complainers about the WYSIWYG fiasco, for ex.) For everything I've suggested they have some inane response tantamount to "that would allow users to do something that we decided no one should need to do." Their Product Engineers are shamefully obtuse is the vibe I get.