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https://www.vox.com/the-highlight/2019/9/6/20851575/uber-lyft-drivers-austin-regulation-rideshare https://www.vox.com/the-highlight/2019/9/6/20851575/uber-lyf..
by usaar333 6y ago
https://www.vox.com/the-highlight/2019/9/6/20851575/uber-lyft-drivers-austin-regulation-rideshare https://www.vox.com/the-highlight/2019/9/6/20851575/uber-lyf...
There's no objective "better" here. Some drivers may have done better with higher fares being passed onto them. On the other hand, 59% of Lyft/Uber riders ceased to use ride-hailing services.
There CSAT wasn't that great either; ride volume of competitors dropped significantly (Ride Austin lost 55% of riders within a week of Uber and Lyft returning).
The fundamental problem we have here is that pricing is being set by a heavily competitive market-place -- the clearance wage however is below what many see as a living wage. The most just thing to do may be to introduce a pricing floor (raise fares and raise driver income/benefits), but it's important to be honest about the trade-offs.