I do prefer a vendor who gets rid of obvious fake reviews. As always, I can only hope they leave the legitimate ones alone. But in general, a vendor should at l

I do prefer a vendor who gets rid of obvious fake reviews. As always, I can only hope they leave the legitimate ones alone. But in general, a vendor should at least read and handle reviews, leading immediately to a better product and service. Reviews are the simplest way for a customer to provide feedback. And some review hygiene, removing the fake ones, is also part of customer service, enabling the customer to get an objective impression.