It's poll of "2000 adults who shop across a range of retailers", NOT just Waitrose customers. Although the BBC article doesn't mention that bit, I only saw it r

It's poll of "2000 adults who shop across a range of retailers", NOT just Waitrose customers. Although the BBC article doesn't mention that bit, I only saw it referenced in: https://www.retailgazette.co.uk/blog/2020/08/brits-shift-to-online-grocery-shopping-is-irreversible-waitrose-says/ https://www.retailgazette.co.uk/blog/2020/08/brits-shift-to-...