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I don't know if this has changed recently, but Ocado (and those they've partnered with) used to be the only one actually making a profit on home delivery: becau

I don't know if this has changed recently, but Ocado (and those they've partnered with) used to be the only one actually making a profit on home delivery: because they ship from dedicated fufillment centers instead of sending someone around one of their stores to do the delivery. This efficiency is also why they can claim to have the same carbon footprint as walking to your local supermarket.

jon-wood 6y ago
It appears you're right, which I find somewhat surprising, I'd have though the big supermarkets would have this cracked by now. I know Tesco have a few big fulfilment centres around the place for online delivery now, but an article from the FT[1] indicates that nobody has yet worked out how to make money with the typical model of staff picking orders from a customer facing supermarket. [1] https://www.ft.com/content/b985249c-1ca1-41a8-96b5-0adcc889d57d https://www.ft.com/content/b985249c-1ca1-41a8-96b5-0adcc889d...
Jestar342 6y ago
I don't know about the others but Tesco are building fulfilment centers[0] thus are starting to deliver straight from warehouse instead of store. [0]: https://www.logisticsmanager.com/tesco-invests-in-urban-fulfilment-centres-as-online-sales-double/ https://www.logisticsmanager.com/tesco-invests-in-urban-fulf...