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You prefer vendors who manipulate reviews over ones who focus on the product and service?
by sukilot 6y ago
You prefer vendors who manipulate reviews over ones who focus on the product and service?
- corty 6y agoI do prefer a vendor who gets rid of obvious fake reviews. As always, I can only hope they leave the legitimate ones alone. But in general, a vendor should at least read and handle reviews, leading immediately to a better product and service. Reviews are the simplest way for a customer to provide feedback. And some review hygiene, removing the fake ones, is also part of customer service, enabling the customer to get an objective impression.