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No one has actually answered this - the short answer is that mobile users who use the app have a higher Customer Lifetime Value (CLV) that mobile users who do n
by crispyporkbites 6y ago
No one has actually answered this - the short answer is that mobile users who use the app have a higher Customer Lifetime Value (CLV) that mobile users who do not use the app.
The difference is high enough that converting one user will more than cover the CLV losses of all the other users who are driven away by the popup.
The reddit marketing team will be trying to maximise CLV and A/B testing tonnes of different ways to do this.
For reddit CLV is based on ads and premium subscriptions/reddit gold, and these figures for mobile app users will be based on a number of factors including data mining, ability to send push notifications to device, control over the ad experience, avoidance of ad blockers, likelihood of returning to reddit, posting frequency etc. Using the website, especially on mobile, will make a lot of those metrics fall off a cliff when looking at CLV, and I wouldn't be surprised if an app user has a 20x or 30x CLV than a mobile web user.