In Australia after some "on the box" features were no longer applicable to the product I bought, I was able to refund the product. This has worked for; - Cons

In Australia after some "on the box" features were no longer applicable to the product I bought, I was able to refund the product. This has worked for; - Consumer devices (cloud support dropped within the lifetime of the device, features dropped likely as a cost saving measure to the manufacturer) - Software (features removed or culled after buying) - Smart TVs (claiming support for different platforms) - Gaming consoles (OtherOS on PS3) This usually hurts the retailer - they don't want to risk going after the manufacturer because they want to sell their products. I've been banned from buying from one store after returning a product and then posting about it publicly, many others returned as well when they realised it was possible - I can assume some took advantage of this fact as a "I paid full price for this 1.5 years ago, it's now worth 50% less, I can return it and buy a better model from somewhere else" endeavour.