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Yea, I think the point of the post was to "name a thing", not necessarily to wade into the tech. (Like I mentioned, was written by a PM colleague who has been d
by pixelmonkey 6y ago
Yea, I think the point of the post was to "name a thing", not necessarily to wade into the tech. (Like I mentioned, was written by a PM colleague who has been discussing this issue with customers/prospects.)
That is, aim was to introduce this idea of "shadow traffic", since most of our customers/prospects don't even know it exists! (Whereas, for example, "bot traffic", which can inflate analytics numbers, is a well-known problem.)
The sentence you are referencing is about Sentry error tracking, right? All I was intending to say is that sometimes, tracking protection throws the baby out with the bathwater. The end user wants to avoid creepy ads and privacy leaks. But, instead, they are blocking error tracking tools, whose primary purpose is to catch and fix frontend coding bugs. And then when those same blocking rules become browser defaults, it can end up in a situation where whole classes of users don't have errors tracked/logged, merely because the site owner (quite reasonably) chose to use a SaaS for error tracking/logging, rather than, say, rolling one's own self-hosted system for that commodity use case.