If anything I respect Apple more now. There's a lot missing from the story that I suspect the author deliberately omitted in order. Specifically what sort of ba

If anything I respect Apple more now. There's a lot missing from the story that I suspect the author deliberately omitted in order. Specifically what sort of backup it was, whether he used software from work, and how much of an observer he was into the data backup process. DATA being the keyword. I respect that Apple treats customer's data with the utmost care, and that includes minimizing techs running around offering their gray-market professional services. Disclosure: I have NOTHING to do with Apple other than owning an iPhone; I do hate when people are flippant about data sensitivity.