If the employee offered to service the computer while the customer was in the Apple Store, the customer could have misunderstood the offer or assumed it was san

If the employee offered to service the computer while the customer was in the Apple Store, the customer could have misunderstood the offer or assumed it was sanctioned by Apple. I'm not sure the customer would win the case but Apple has deep pockets and a good lawyer will extract a sizable sum just to make the case go away.