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But then this isn't the first time we read about an Apple Employee being majorly mistreated / Apple having a questionable work culture on Hacker News. If I sho

But then this isn't the first time we read about an Apple Employee being majorly mistreated / Apple having a questionable work culture on Hacker News. If I should guess such kind of article pops up around every half a year since I'm following Hacker News (I have an account since 4 years so more than that). Some even came from people much higher up then this person seems to have been. My guess is that they have a policy against it, but normally either don't hear about "private support" or don't care about it. But do use it to get ride of anyone who thinks differently in the sense that they don't agree with everything Apple does, like complaining to another employee that it's petty of Apple to sue some small company with a peach logo.

simonh 6y ago
There are ex Apple employees here and on Reddit saying there’s no such policy, so either this manager made up a bogus excuse and risks getting fired themselves, or the author is concealing the real reason. Surely the author must know this isn’t a policy violation though? Why not report the manager, or sue for wrongful termination? It doesn’t make any sense.
- bb88 6y ago
  IANAL, but until someone posts the terms of employment for an Apple genius bar somewhere, everything is pure speculation. You can be pretty much fired for any reason in any company, with or without cause. Apple probably isn't going to say anything. It could be as simple as the manager wanted to hire his best friend's son, and needed an open spot.
  - myrandomcomment 6y ago
    Well yes and no. California where I am is at will, which means the company can say hey, sorry do not need you and not give a reason. All good. However if they do give a reason then they are required to be able prove the reason is valid. Having managed a great deal of people I have been in situations where I would document any issues in detail, however at the end the company just did an “At Will” see yah termination as it is safer. This is my understanding. IANAL or an HR person.
    - grayhatter 6y ago
      Pretty sure the company is on the hook for unemployment if they're fired without cause.
- addicted44 6y ago
  You're telling me Apple doesn't have a conflict of interest policy? That sounds strange. So the Geniuses at the Genius bar can basically openly tell people that they can go to the other shop they work at across the door and they will do the repair at half the price? And Apple will have no policy against that?
  - simonh 6y ago
    The ex Apple employees, including one posting here, say the conflict of interest policy does not prevent helping friends or family with tech problems for free. It seems plausible this guy did so for money. Note that the post says the work was done in spare time but doesn’t say it was done for free. That would be a conflict of interest because it’s engaging in commercial activities also engaged with by Apple.
    - jrnichols 6y ago
      It's also possible that he took home some internal tools to use as well, which I can imagine would land him in hot water.
asldkjaslkdj 6y ago
They don't need an excuse to fire anyone, the majority of the US is at-will employment, which means your employer can fire you without cause. EDIT: What's with the downvotes? it's true.
- vaxman 6y ago
  It’s true, but it misses the point that they can be sued for age discrimination, violating their own governance policies, not properly training the worker, intentional infliction of abnormal stress, etc. BTW, I couldn’t downvote you if I wanted. Lots of Apple people involved in this site.
- e40 6y ago
  You are severely mistaken. At will doesn't mean you can fire people for any reason without liability. Wrongful termination is a thing that companies are terrified of. There are so many protected classes in CA, and firing someone in a protected class can have dire consequences. I've witnessed it first hand.
  - asldkjaslkdj 6y ago
    It's not a mistake, and it isn't severe. You're talking about exceptions to the law, not the law itself. The law is exercised thousands of times a day and wrongful termination lawsuits account for single-digit percentages. As the plaintiff in such a case you need to be able to provide evidence that it's "reasonable to believe" that you were fired because of whatever protected class you fall into. It can be difficult to do, especially if you're blindsided and escorted out of the building and cut off from any sort of evidence (tip: if you think you could be fired because of who you are, start keeping receipts before you're fired). Previous to winning my own discrimination case, I was a juror in a case where an employer almost got away with blatantly discriminatory firing. They thought they were being sly by sacrificing another non-protected employee at the same time... but then bragged about it to an employee they didn't realize would rat them out. If it wasn't for that email there wouldn't have been enough evidence to know for sure. That aside, if you're not a protected class (the majority of people aren't)... good luck. You can be fired without cause at any given moment.

simonh 6y ago

There are ex Apple employees here and on Reddit saying there’s no such policy, so either this manager made up a bogus excuse and risks getting fired themselves, or the author is concealing the real reason. Surely the author must know this isn’t a policy violation though? Why not report the manager, or sue for wrongful termination? It doesn’t make any sense.

bb88 6y ago
IANAL, but until someone posts the terms of employment for an Apple genius bar somewhere, everything is pure speculation. You can be pretty much fired for any reason in any company, with or without cause. Apple probably isn't going to say anything. It could be as simple as the manager wanted to hire his best friend's son, and needed an open spot.
- myrandomcomment 6y ago
  Well yes and no. California where I am is at will, which means the company can say hey, sorry do not need you and not give a reason. All good. However if they do give a reason then they are required to be able prove the reason is valid. Having managed a great deal of people I have been in situations where I would document any issues in detail, however at the end the company just did an “At Will” see yah termination as it is safer. This is my understanding. IANAL or an HR person.
  - grayhatter 6y ago
    Pretty sure the company is on the hook for unemployment if they're fired without cause.
addicted44 6y ago
You're telling me Apple doesn't have a conflict of interest policy? That sounds strange. So the Geniuses at the Genius bar can basically openly tell people that they can go to the other shop they work at across the door and they will do the repair at half the price? And Apple will have no policy against that?
- simonh 6y ago
  The ex Apple employees, including one posting here, say the conflict of interest policy does not prevent helping friends or family with tech problems for free. It seems plausible this guy did so for money. Note that the post says the work was done in spare time but doesn’t say it was done for free. That would be a conflict of interest because it’s engaging in commercial activities also engaged with by Apple.
  - jrnichols 6y ago
    It's also possible that he took home some internal tools to use as well, which I can imagine would land him in hot water.

asldkjaslkdj 6y ago

They don't need an excuse to fire anyone, the majority of the US is at-will employment, which means your employer can fire you without cause. EDIT: What's with the downvotes? it's true.

vaxman 6y ago
It’s true, but it misses the point that they can be sued for age discrimination, violating their own governance policies, not properly training the worker, intentional infliction of abnormal stress, etc. BTW, I couldn’t downvote you if I wanted. Lots of Apple people involved in this site.
e40 6y ago
You are severely mistaken. At will doesn't mean you can fire people for any reason without liability. Wrongful termination is a thing that companies are terrified of. There are so many protected classes in CA, and firing someone in a protected class can have dire consequences. I've witnessed it first hand.
- asldkjaslkdj 6y ago
  It's not a mistake, and it isn't severe. You're talking about exceptions to the law, not the law itself. The law is exercised thousands of times a day and wrongful termination lawsuits account for single-digit percentages. As the plaintiff in such a case you need to be able to provide evidence that it's "reasonable to believe" that you were fired because of whatever protected class you fall into. It can be difficult to do, especially if you're blindsided and escorted out of the building and cut off from any sort of evidence (tip: if you think you could be fired because of who you are, start keeping receipts before you're fired). Previous to winning my own discrimination case, I was a juror in a case where an employer almost got away with blatantly discriminatory firing. They thought they were being sly by sacrificing another non-protected employee at the same time... but then bragged about it to an employee they didn't realize would rat them out. If it wasn't for that email there wouldn't have been enough evidence to know for sure. That aside, if you're not a protected class (the majority of people aren't)... good luck. You can be fired without cause at any given moment.