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"If you can't protect people's shit, don't offer to hold onto it for money!" If you can't sell a reliable car, don't make one? Products fail sometimes and we
by tedk-42 6y ago
"If you can't protect people's shit, don't offer to hold onto it for money!"
If you can't sell a reliable car, don't make one?
Products fail sometimes and we in the tech-sphere get to laugh about it. No such thing as 100% failure proof. Customers that paid for the service would be angry but no doubt, they'd get their money back.
Yes they might have lost more, but that's the business sometimes.
- JoeAltmaier 6y agoThere's a price point out there for everybody, and the lower ones are not very secure I imagine. What's missing is, some certification level that tells you how secure the data is. So you know what you're buying into?
- tedk-42 6y agoYou mean like an SLA which says the availability of your data?
- hinkley 6y agoSLAs are bullshit. Refunds are fine for retail customers, and most SLAs I’ve ever had the need to discuss seem to be based on that model. If I buy a computer from you for $1000 and it breaks, I’m out $1000, I want my money back. Vendor might be fine with that. If I buy a commercial oven from you for $40,000 and it breaks I’m out the price of the oven, plus half of my sales for a week while it gets repaired, wages for people who are now half useless to my business, and loss of trust and/or customers for my company since I had none of my signature baked goods for the entire week. I don’t want SLAs, I want a warranty. Insurance.
- deleted 6y ago[deleted]