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To be fair, image.canon is definitely not a cold-storage or backup solution, never mind primary storage. Its main use case is acting as a buffer for auto-upload

To be fair, image.canon is definitely not a cold-storage or backup solution, never mind primary storage. Its main use case is acting as a buffer for auto-uploading photos from camera and then later downloading them to a computer. As an afterthought it also offers a tiny long-term storage space, 10 GB per user, smaller than most memory cards available today.

SifJar 6y ago
It also appears that only images stored for >30 days were affected, so in theory most photos "should" have been downloaded and stored properly etc. if people are using the service as you describe