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Ask HN: Can we safely not accept faxes?
Have we finally reached a point where the number of people with access to scanners and email is great enough for a business to justify not accepting faxes?
- forgotAgain 16y agoDepends on your clientele. If they want to use one then you need to have one. I wouldn't make you're not having a fax machine a barrier to your customers. You can get multi-function printers pretty cheap these days so there isn't much of a cost. The above being said there is no reason you need to advertise the fact that you accept them. Just be able to say yes if someone asks.
- ericlenington 16y agoThe problem with this is that there is a wide range of technical sophistication "out there". You may have a scanner and find it a "no brainer" to scan and email paper originals, but don't make the mistake that everyone falls into this category. Fax (as a stand-alone device) will eventually go away, but it will be around for many years to come. For many, the ease and convenience (and decidedly "low tech" requirements) of a fax machine is just too appealing. As to how this relates to your decision, get a low-cost Internet Fax account. If you prefer to scan and email, you can do this, while still providing a way for those who wish to fax to do so (and you get the fax as a PDF file in your email). It also gives you the option to scan and fax, when you encounter someone who can't or doesn't want to receive your scan via email.