I've begun to think having to "contact sales" is an anti-pattern that actually hurts gross sales in the long-run. I've recently tried to engage with EventMobi,

I've begun to think having to "contact sales" is an anti-pattern that actually hurts gross sales in the long-run. I've recently tried to engage with EventMobi, a company that supports virtual events. I'm ready to spend thousands if necessary. However: #1: There is no way to just sign up, which is off-putting. #2: Requesting a demo just put me in their funnel with canned email messages. And after over a week, I have yet to be contacted by a live human, despite sending emails. I feel companies leave a lot of money on the table by not having some sort of self-driven onboarding. Sales reps are humans. They get busy. Forget to call back, etc. I feel like there should ALWAYS be at least some sort of self-driven flow at the low end. Even if sales are required at the high-end. Otherwise, it seems, money is always being left on the table.