4 ms·
In a 30+ year professional IT career I've had exactly three interactions with IBM, and every one of them went very much as you described. How this company stay
by W-Stool 6y ago
In a 30+ year professional IT career I've had exactly three interactions with IBM, and every one of them went very much as you described. How this company stays in businesss I'll never understand.
- protomyth 6y agoBig IT contracts and their VAR doing the actual selling. [edit]We bought our new iSeries (Power9-based) through a VAR this year with an IBM rep helping us with what we actually needed. It was a bit of a drawn-out experience, but overall, I wasn't displeased. It was easier than dealing with some PC vendors (looking at you Dell and HP). I would imagine it will be another 15 years before we have to buy another one.[/edit]
- kjs3 6y agoBingo. Going to an IBM VAR/Partner is really the only decent/sane way to navigate the IBM sales bureaucracy unless you're talking about US$(high 7-figure plus) orders. It's also really the best way to get the best price, because the VAR will work to figure out all the discounts and such a customer might be entitled to. On an IBM sales team, the left hand doesn't always know or care what the right hand is doing. When I worked at IBM, I usually called in a favor from friends at a local VAR whenever I needed to order something to get a BoM, because even internally the process was opaque.