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As someone who makes widgets, and can confidently assure you that you need widgets.
by chrstphrknwtn 6y ago
As someone who makes widgets, and can confidently assure you that you need widgets.
- lokedhs 6y agoI'm wondering if this assertion comes from some kind of "search bubble" among developers of these tools.
- mgraczyk 6y agoIf adding widgets to products caused the product revenue to double, then you probably wouldn't call it a bubble.
- lokedhs 6y agoMy previous response was probably a bit snarky. My point was that if this is something that you worked on and you realise that your revenue doubled, then it's probably very easy to justify that to oneself that this is indeed what the users want. After all, you don't hear any negative points, which is what a filter bubble is.
- mgraczyk 6y agoIt's not possible to truly know what they want, but it is possible to ask them. Almost all people say they want more personalized content, especially for entertainment. Those who don't want it are free to opt out. The real bubble is around the belief that products with billions of active users somehow thrive without giving users what they want.
- mgraczyk 6y agoWe (and Google) run RCTs constantly, including experiments with no personalization. Users self-report higher satisfaction and NPS with personalization.