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I work on a lot of different products, usually trying to answer the related question "how much better on average is the personalized experience". Often I look a
by mgraczyk 6y ago
I work on a lot of different products, usually trying to answer the related question "how much better on average is the personalized experience". Often I look at the more relevant but less profitable question, "what percent of users would have had a better experience without personalization". It's always been <1%.
- squiggleblaz 6y agoI guess "less than one per cent" is a lot more than you implied in your original post, and many of the people most likely to be in that less than one percent are likely to be part of this audience here. It's true that it's probably not significantly profitable to worry to much about that group, but saying "I can confidently assure you that you would not prefer" is not a valid use of a statistic of "less than one percent have a better experience".