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I could not disagree more, as someone who operates a niche ecommerce business. The longer I exist, the more reputation I have. But every single customer I sell
by seibelj 6y ago
I could not disagree more, as someone who operates a niche ecommerce business. The longer I exist, the more reputation I have. But every single customer I sell to is a new risk, and the credit card companies fob all the risk onto me. Crypto payments (which I accept as an option) are great because I have no risk of a charge back a month after I shipped. The risk of being scammed is so much more about anonymous customers than it is of businesses, who need repeat business and word of mouth.
- throwawaywrench 6y agoThe problem is that the risk is borne by honest business owners and honest customers. Scammers exist in both directions and the scammers typically bear none of the risk. Regarding businesses specially, someone operating one or more scam online retailers is actively trying to suppress word of mouth. They also don't care about repeat business because their profit margin is so high. Their process may even specifically include periodically cutting ties with their previous name, websites, vendor accounts etc when victim ill becomes unmanageable.
- seibelj 6y agoIf you choose to purchase from sketchy merchants, you have all sorts of risks regardless of what payment infrastructure is used. As a business that wants to last a long time and attract customers, reputation is everything. People buy from large, established companies for this reason. Crypto payments help all sellers by eliminating an enormous problem of scam buyers using stolen credit cards.