I've called 3 times for 3 different broken windows on my car (a 2010 jeep - nothing special) and they literally just send you to an online form that automatical

I've called 3 times for 3 different broken windows on my car (a 2010 jeep - nothing special) and they literally just send you to an online form that automatically generates a generic police report. Insurance fraud here also has to be off the charts.