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In germany, the retailer is responsible for handling defects and warranty. This makes it easier for the customer, as they can just go the store they bought it f
by zaarn 6y ago
In germany, the retailer is responsible for handling defects and warranty. This makes it easier for the customer, as they can just go the store they bought it from and handle it in person or send it to amazon and they have to deal with the manufacturer.
This isn't about safety testing, this simply means that a mom&pop store needs to either trust the manufacturer, buy insurance for defective products or contract with the manufacturer so that they can just send back defective items in bulk at non of their cost. Up to them.
In germany this works perfectly fine with mom&pop stores.