If that is what you're trying to refute, you've presented an irrelevant example, so no wonder I was confused. A few agents breaking rules and being caught is no

If that is what you're trying to refute, you've presented an irrelevant example, so no wonder I was confused. A few agents breaking rules and being caught is not entire agencies running amok, and the rules they broke involved spying on non-Americans, so you have met neither standard.