4 ms·

I've had nothing but good experience with Amazon over the past 10 years. Very few problems but when there is, it's a few minutes to get a replacement or refund

I've had nothing but good experience with Amazon over the past 10 years. Very few problems but when there is, it's a few minutes to get a replacement or refund immediately, including complicated scenarios like promos, out of date returns, and warranty claims. I must not be the only one with good experiences if they're doing so well. Then again I also check to make sure I'm buying direct from Amazon and reading the most recent verified purchaser reviews for any expensive items. However this ruling needs clarity since Ebay would also qualify, especially since they also handle payments now instead of using Paypal, and potentially Shopify as well. EDIT: what are people disagreeing with?

quesera 6y ago
Agree with the experience: Amazon has never done me wrong. Disagree with the context: You're making the mistake of saying that you do things the proper way and if others would follow your lead, they might have better experiences also. People who have been wronged don't like to hear that other people think it's kind of their fault. Not saying you think, or said, this: but there's a bit of victim-blaming going on. This should not be something Amazon customers need to worry about. And for the record, I am less careful than you. But it's possible that the products I purchase are less attractive to counterfeiters... Disagree on the comment about eBay. They do not warehouse or ship. It is very clear that the seller is responsible for product description and delivery. Did not downvote. :)
- manigandham 6y ago
  That's helpful, I should've been more clear. Most products I don't really check and have been fine. What I was trying to convey was that expensive, specialized or esoteric items have more scam potential which should require more review before buying (not that Amazon isn't still at fault). However people are claiming here that 95% of orders are bad and that's just hard to believe. The business would collapse tomorrow if that were the case for any serious number of people, and why would a person keep buying if that's all they were getting?

quesera 6y ago

Agree with the experience: Amazon has never done me wrong. Disagree with the context: You're making the mistake of saying that you do things the proper way and if others would follow your lead, they might have better experiences also. People who have been wronged don't like to hear that other people think it's kind of their fault. Not saying you think, or said, this: but there's a bit of victim-blaming going on. This should not be something Amazon customers need to worry about. And for the record, I am less careful than you. But it's possible that the products I purchase are less attractive to counterfeiters... Disagree on the comment about eBay. They do not warehouse or ship. It is very clear that the seller is responsible for product description and delivery. Did not downvote. :)

manigandham 6y ago
That's helpful, I should've been more clear. Most products I don't really check and have been fine. What I was trying to convey was that expensive, specialized or esoteric items have more scam potential which should require more review before buying (not that Amazon isn't still at fault). However people are claiming here that 95% of orders are bad and that's just hard to believe. The business would collapse tomorrow if that were the case for any serious number of people, and why would a person keep buying if that's all they were getting?