4 ms·
Was when the covid lockdown started, but I had to resort to credit card chargeback with them after ordering, not getting the item after expected delivery perio
by newen 6y ago
Was when the covid lockdown started, but I had to resort to credit card chargeback with them after ordering, not getting the item after expected delivery period, and getting no response at all from customer service after calling them multiple times over multiple weeks.
- war1025 6y agoI think they must have gotten caught in the "not allowed to do business" category for a while. We ordered and didn't hear anything back for a while, but then once we got an email saying they "accepted" our order, it shipped very quickly. My wife had a question because they packaged things different than what we expected and they got back to us within an hour. Which is to say, yes we also had slow service from them at the start of lockdown, but after things eased up a bit, they were very responsive.