> It sounds harsh It doesn't just sound harsh, it is harsh. Maybe you have to be harsh because of time/resource constraints or because you want to build a stri

> It sounds harsh It doesn't just sound harsh, it is harsh. Maybe you have to be harsh because of time/resource constraints or because you want to build a strict, rules-oriented culture—but you should still be honest to yourself about that. > broken windows theory "Broken windows theory" is an empirically dubious argument that's consistently used to advocate for abusive policing policies—seems like a poor inspiration for any kind of welcoming social culture.