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> and got their data back after going viral, apparently. Once again proving that you need social media to make these kinds of businesses behave ethically.
by luckylion 6y ago
> and got their data back
after going viral, apparently. Once again proving that you need social media to make these kinds of businesses behave ethically.
- wruza 6y agoThey went "viral" immediately before the conflict, so that doesn't prove anything. The fact that ghost sent them data shows that nothing was "deleted", only suspended. This whole situation rests on the fact that one emotional abuser of plan limits went to their mob immediately and then bombarded ghost with no time to respond. Personally, I do not even believe that someone "works so hard" that they can forget what limits they chose, when they made a clear decision on which plan to use. It seems to be as shitty customer behavior as ghost ceo's answers at the very least. I also believe that if they sent an email asking for data after being suspended, or, after being charged for a new plan, sent an email asking for a refund or a discount because they "didn't" know, they'd get it. Everyone loves a good service, but nobody likes abusive personalities who scream, shout and accuse without a good reason, for things that didn't even happen yet. That's a definition of an asshole. What I can't believe is that almost everyone here jumps to one-sided conclusions after an alarmist blog post that is few hours old. Good lesson on how to deal with them though (although I already knew what to do in a similar situation).