The pricing doesn't scale linearly, this is an upgrade because he exceeded single metric (staff users). If it scaled linearly, it would have gone from $29 to $4

The pricing doesn't scale linearly, this is an upgrade because he exceeded single metric (staff users). If it scaled linearly, it would have gone from $29 to $43.50 - not $99. This practice is a dark pattern. There isn't a single mainstream service out there that pulls this type of shit without catching flak for it - the likes of AT&T, etc. This is a poorly implemented feature where they claim to "Only pay for what you actually use, never worry about traffic spikes"[0] .. but you have to read into each plan to see the other metrics this applies to. Works great for users who over-subscribe but terribly for those who don't. Ghost should be doing this manually for users who don't exceed their bandwidth caps - there's no charge for them, and they're just going to be eating any good will they had from the community (which up until recently was pretty good). Just bar access to additional staff accounts. They're being called out for poor tiering and upgrade practices, the 7 day notice is laughable when they even talk about 3 month rolling averages in the front. [0]https://ghost.org/pricing/ https://ghost.org/pricing/