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“...we’ll just let you know that you’ll need to upgrade,” sounds very much opt in (or lose services), while the author was instead told he will be upgraded unle
by cgriswald 6y ago
“...we’ll just let you know that you’ll need to upgrade,” sounds very much opt in (or lose services), while the author was instead told he will be upgraded unless he opted out.
That’s a distinction that certainly matters to me. I’d be upset in the author’s shoes.
- thefreeman 6y agoOnly if you exceed your traffic limit consistently on a 3 month rolling average will they even try to upgrade you. That seems very fair to me. OP is trying to make this about traffic but it's really because he knowingly had more then 2 active staff accounts.
- nacs 6y agoOP clearly states that it's about the active staff accounts. The concern is still valid -- they claim 3 months of excess before attempting an upgrade but give 7 days warning as soon as you go over the staff limit? They should either limit the staff amounts or give you longer than 7 days.