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> Also, why does the CEO have direct access to cancel user accounts and send them direct messages? Surely they have more important things to do? Not every comp
by mhaberl 6y ago
> Also, why does the CEO have direct access to cancel user accounts and send them direct messages? Surely they have more important things to do?
Not every company is a 100k employees company with CEO deatached from mudane operations - why would not a CEO of a small company be involved in customer support etc.
Though in particular this case, customer care is not his strong side :)
- gus_massa 6y agoIt can happen in big companies too, like in this old post of Raymond Chen "Can I talk to that William fellow? He was so helpful" https://devblogs.microsoft.com/oldnewthing/20091123-00/?p=15943 https://devblogs.microsoft.com/oldnewthing/20091123-00/?p=15...