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That's fair, but I also think the CEO unsubscribing him and revoking his access in the way that he did was a dick move.

• wyclif 6y ago
  This is how I think about it as well. Two dick moves by opposing parties means it's probably not true that only one of them was justified. IOW, they were probably both wrong in the way they handled it.
  • luckylion 6y ago
    ... but to very different degrees. Like somebody calling another person an asshole and them pulling out a gun and shooting them in response. Yeah, don't go around insulting people, but let's not pretend that it's anywhere close to equally wrong. People are getting trained by Google and other SV companies that you only get support if you can get x retweets. I don't like it, but I understand why people react to that by tweeting out their issues with companies. And, of course, opt-out upgrade is shady.
    • wyclif 6y ago
      I think it's more accurate to say that you only get support if you pay. If a service is free, you are the product.