i would be very surprised. in my days doing tech support, i quickly learned that this was a completely fruitless exercise as a huge number of people have no id

i would be very surprised. in my days doing tech support, i quickly learned that this was a completely fruitless exercise as a huge number of people have no idea how to use the URL bar in their browser. they know how to use google, and can click links that are emailed to them or shortcuts in their browser, but simply do not know how to navigate to a URL (even a path-less one). i could usually tell somebody "go to google" or "click this link", but "go to <my company's website>" was met with confusion.