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I disagree that people even care if they are employees or contractors of Apple. There are way too many questions here: 1. Was this really only a problem of acc

I disagree that people even care if they are employees or contractors of Apple. There are way too many questions here: 1. Was this really only a problem of accidentally captured audio? 2. Why did this "improve voice recognition for Siri" program ever feel it was in scope to use any recordings accidentally captured? 3. Why weren't better controls in place on something so personal from a company that specifically markets a strong stance on privacy? 4. Does turning off "hey Siri" actually prevent ambient audio from ever arriving on Apple's servers? 5. Why can't they implement specific consent per recording rather than just do a stupid blanket "some of your captured conversations may be used to improve..." 6. What laws are needed to better protect consumers?

tinus_hn 6y ago
It’s clearly stated that Siri runs on Apple servers and (now optional) that people may listen to the audio to improve the service. So audio that is not accidentally captured is not a problem, it’s sent with consent. If you don’t have ‘Hey Siri’ on it only listens when you press the button. Apple does have strong controls but they employ human beings. Control is not absolute, their own secrets leak all the time and of course yours are not immune either. They tried to improve control by making this optional and by moving it in-house where they can for instance make it harder for employees to record, screen employees etcetera. The point of the program is to improve voice recognition, if Apple could determine with certainty what is an accidental recording and what’s not they wouldn’t need to improve it. Specific consent, what do you expect? After every question to Siri a pop-up appears that asks you for consent? That’s just not practical. What laws do you feel were broken? How do you feel consumers were impacted? The thing they consented to happened. Now there’s even more options and control. What more do you want? Do you believe people at the phone company can’t listen in on your calls? Do you think bank employees can’t look at your statements? Do you think the people at your ISP can’t check your traffic? What kind of law would you want that mitigates that yet still allows these companies to provide their services?

tinus_hn 6y ago

It’s clearly stated that Siri runs on Apple servers and (now optional) that people may listen to the audio to improve the service. So audio that is not accidentally captured is not a problem, it’s sent with consent. If you don’t have ‘Hey Siri’ on it only listens when you press the button. Apple does have strong controls but they employ human beings. Control is not absolute, their own secrets leak all the time and of course yours are not immune either. They tried to improve control by making this optional and by moving it in-house where they can for instance make it harder for employees to record, screen employees etcetera. The point of the program is to improve voice recognition, if Apple could determine with certainty what is an accidental recording and what’s not they wouldn’t need to improve it. Specific consent, what do you expect? After every question to Siri a pop-up appears that asks you for consent? That’s just not practical. What laws do you feel were broken? How do you feel consumers were impacted? The thing they consented to happened. Now there’s even more options and control. What more do you want? Do you believe people at the phone company can’t listen in on your calls? Do you think bank employees can’t look at your statements? Do you think the people at your ISP can’t check your traffic? What kind of law would you want that mitigates that yet still allows these companies to provide their services?