Help me out, I'm a long user of n26, I've found bugs in the app - still in production - but can never escalate them to developers. Interactions with support is

Help me out, I'm a long user of n26, I've found bugs in the app - still in production - but can never escalate them to developers. Interactions with support is as easy as interacting with a different life form, independent of the problem the solution is always to unpair your device, reinstall the app.