Those costs need to be amortised annually. There are other costs from outages which occur infrequently but are highly costly because developers/support are man

Those costs need to be amortised annually. There are other costs from outages which occur infrequently but are highly costly because developers/support are manually touching the servers. The cost really should be analysed as what is the median cost on revenue (or profit) as a percentage point. One off pricing is pretty meaningless.