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Yes, I am a Software Engineer working out of the Berlin office(now working from home). It's a shit show. The situation seems to be escalating. Wishing this was
by engineern26 6y ago
Yes, I am a Software Engineer working out of the Berlin office(now working from home). It's a shit show. The situation seems to be escalating. Wishing this was over one way or another.
EDIT: sorry, I misread the question. As a software engineer I am comfortable--the work is interesting and engaging. I think it's mostly the customer support staff who are disgruntled
- hestefisk 6y agoThanks for clarifying. What is it they are so upset about?
- engineern26 6y agoI am not exactly sure to be honest. I think it's the disparity between the working conditions and benefits between customer support and the rest of the org.
- xpaqui 6y agoHelp me out, I'm a long user of n26, I've found bugs in the app - still in production - but can never escalate them to developers. Interactions with support is as easy as interacting with a different life form, independent of the problem the solution is always to unpair your device, reinstall the app.
- engineern26 6y agoWell can you share the support ticket number if you ever get one? I can escalate those