Some of the vitriol stems from the specific manner in which they set up their exclusivity deals. In multiple cases they set up deals with studios who had previo

Some of the vitriol stems from the specific manner in which they set up their exclusivity deals. In multiple cases they set up deals with studios who had previously advertised or sold keys to other platforms such that customers found their purchases retroactively bound to Epic. I personally found their PR around these cases to be patronizing, and it left a bad taste in my mouth regarding Epic.