> 2) Apple need not to help you to do whatever you want with your phone. > For some reason you confuse your right to do whatever you want with your phone with

> 2) Apple need not to help you to do whatever you want with your phone. > For some reason you confuse your right to do whatever you want with your phone with Apple's obligation to help you with that. At what point along the road from 'not helping' to 'actively hindering' does this become not ok? When a company goes out of their way to prevent you exercising your rights, what do we call that?