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One thing I'm very unhappy about with Intercom is this: I want to do a bunch of analysis on our Intercom support history to improve some workflows, extract stu
by ethanwillis 6y ago
One thing I'm very unhappy about with Intercom is this:
I want to do a bunch of analysis on our Intercom support history to improve some workflows, extract stuff for FAQs, etc.
Well even if I want to build that myself their API does not make it easy to export the data and actually use it. I assume this is because Intercom wants to build those products and then charge for it, even if their general solution is not a good fit.