4 ms·
Up until hours ago my pending PayPal claim seemed lost in a different form of silent purgatory, but the refund appears to have finally been authorized as of ton
by pengaru 6y ago
Up until hours ago my pending PayPal claim seemed lost in a different form of silent purgatory, but the refund appears to have finally been authorized as of tonight.
I ordered the phone on 5/12, cancelled the order and filed a PayPal "item not received" case on 6/26, escalated the case to a formal PayPal claim on 7/16 (under pressure from PayPal's "close or escalate" automated ultimatum), and as of now it appears the claim finally got refunded on 8/12.
Not a single email response has ever been received from numerous attempts to contact sales@pine64.org throughout this total waste of time and frustration. They ignored requests for updates before I cancelled, seemingly ignored the cancellation, filed an "item shipped" update in the PayPal case on 7/8 despite my cancelling the order on 6/26.
YMMV