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This is a brilliant product and something that needs to be built. Gitlab for Intercom. One feedback though - the whole value here is the product. I would sugg
by sandGorgon 6y ago
This is a brilliant product and something that needs to be built.
Gitlab for Intercom.
One feedback though - the whole value here is the product. I would suggest not building your transport at this point and making Pusher/Pubnub/Firebase/Ably pluggable as transport.
99% of your tickets will be "my message wasn't delivered" otherwise and it will take you years to perfect this ...which is something that has been reasonably solved at very cheap cost.
- areichert 6y agoGreat feedback, we're definitely planning on taking that advice :)
- sandGorgon 6y agoOn the pluggability topic, please also make it pluggable with chatbots like Dialogflow (just like Kommunicate does it) Massive value add. You can generate a lot of dealflow from upwork and Fiverr.
- ninenines 6y agohttps://supabase.io/ https://supabase.io/ is a YC backed open source realtime db. You may find it relavent for the transport layer Congratulations on the launch :)
- areichert 6y agoWe're big fans of supabase :D
- gmays 6y ago+1 on this, subpar transport would be a dealbreaker and this is a solved problem.