While both sides deserve to tell their story, Airbnb should be able to do a basic sanity check based on provided evidence. In our case we provided lots of photo

While both sides deserve to tell their story, Airbnb should be able to do a basic sanity check based on provided evidence. In our case we provided lots of photos that were clearly were not fraudulent (can be compared to those in the listing) and there was no response from the host, who lied about having cleaners earlier that day. We were met with disgusting sinks, toilets, bathtub, carpet, everything after a 7-hour drive. That's not ok during normal times, but lack of basic sanitization should be a huge red mark during a pandemic. Instead the host continues to do business as usual. So, strong disagree on not deserving to review places like this.