So you think Mozilla would be better if it wasn't run like a tech company? How should it be run instead? Why should they not be using metrics to measure the imp

So you think Mozilla would be better if it wasn't run like a tech company? How should it be run instead? Why should they not be using metrics to measure the impact of what they do? It's not obvious to me that running it less like a tech company and more like a non-profit (whatever that means) would work better.