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While we're on this topic... Late last year I wrote a detail review of a place I stayed at that was poorly maintained. I made the review very detailed, even pr
by OnlyLys 6y ago
While we're on this topic...
Late last year I wrote a detail review of a place I stayed at that was poorly maintained. I made the review very detailed, even providing picture evidence of the dirty microwave and clogged air conditioners to prove that the place did not deserve all the 5-stars it was getting.
After I posted it, I realised that no one will ever read it, because all the paragraphs I wrote were merged into one huge wall of text. In particular, the numbered list of issues I wrote was merged into a mess.
All the links to pictures were also stripped out from my review without warning. If links are not allowed, shouldn't it have brought up an error when I tried to post the review? I don't understand why they would allow my review to go through, but then censor it later.
I then got really mad when I tried to rewrite my review into something shorter, but couldn't, because Airbnb does not allow you to edit reviews if the host has already reviewed you. Since all the host had to say was "Great guest", his review was up first, and so my unreadable review was permanent.
- romanhn 6y agoYep, I literally went through all same reactions, until I realized that these decisions were all intentional on Airbnb's part and served to inflate the ratings and reviews on the site. That's when the trust was lost.
- ryandrake 6y agoI'm always shocked that anyone still trusts online ratings and reviews of anything. You've also got fake Amazon reviews, Yelp manipulating reviews based on whether the business pays them, and all kinds of other examples of online reviews being total rubbish, yet somehow people still look at them. It's like the X-files: "I want to believe!"
- totalZero 6y agoI would read your review anyway, even if it is a difficult process. I never book an Airbnb without reading every review first. So, at least in my view it's good that you posted that review.