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> As long as you are not spying on your customers with analytics Where do you draw the line between necessary analytics and "spying" analytics? If you have an
by XCSme 6y ago
> As long as you are not spying on your customers with analytics
Where do you draw the line between necessary analytics and "spying" analytics?
If you have an ecommerce site you want to know how much you sell in total. You need to know what products sell the best. You need to know where users that buy your product come from. You should know if your website goes down or the loading speed is suddenly terrible. You should know if errors occur on the site that stop users from purchasing a product. You should A/B test to see if users prefer a specific tone of voice or layout.
- XCSme 6y agoI personally believe that most analytics that is not shared with 3rd parties (eg. not sold to others) and that is used solely for the purpose of improving the user experience is not that evil.
- kgraves 6y agoWhat does 'improving the user experience' mean? I don't subscribe to the 'user' terminology as if they are drug addicts. I would be fine with apache/nginx logs as long as the IP addresses are heavily anonymised and nothing else. It's got everything you need without actively tracking people with intrusive JS, and your site will be faster. This would also make you a better privacy respecting developer and company as a whole.