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I'm sorry for your experience. I don't think people really deserve a right to review a place if they cancel immediately so i do agree with airbnb on this. Revie
by timwaagh 6y ago
I'm sorry for your experience. I don't think people really deserve a right to review a place if they cancel immediately so i do agree with airbnb on this. Reviews are always a sad affair. recently had the first guest for a particular room who left a bad review. He was an old squatter so used to much better value for money and it (coincidentically) just happened that he checked out late because of an airbnb mistake so i had to tell him to go. i think that reflected in the score. is there anything to be done about this? such things are unfortunately just part of life. And i suppose even a two star review is preferable over 'we-dont-know-whether-this-is-a-trap-or-not'.
- romanhn 6y agoWhile both sides deserve to tell their story, Airbnb should be able to do a basic sanity check based on provided evidence. In our case we provided lots of photos that were clearly were not fraudulent (can be compared to those in the listing) and there was no response from the host, who lied about having cleaners earlier that day. We were met with disgusting sinks, toilets, bathtub, carpet, everything after a 7-hour drive. That's not ok during normal times, but lack of basic sanitization should be a huge red mark during a pandemic. Instead the host continues to do business as usual. So, strong disagree on not deserving to review places like this.
- timwaagh 6y agoits not about the kind of place. you should be allowed to review any place. if you stay there. i just dont think a situation where everyone starts to review their competition (and then cancel) is what airbnb wants to see. once again, i'm sorry you had to go through this.