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I live in Stockholm, and order regularly from Amazon Germany already. It's free shipping if you order 39 euro or above, which usually delivers things in around

by redgc 6y ago

I live in Stockholm, and order regularly from Amazon Germany already. It's free shipping if you order 39 euro or above, which usually delivers things in around a week. Fast shipping of two working days costs 9 euro per shipment. Based on what I've read and this article, it doesn't sound like that much will change once it officially "launches" a Swedish site, although maybe Amazon will lower the minimum amount for free shipping or speed up regular shipping time. Re: this article, I can see them being willing to hold off for quite some time. Also to note: During the Covid-19 peak in Sweden, Amazon provided to-the-door delivery using Postnord, which I figured was somewhat of an experiment for when the Swedish site launched. It's pretty rare here in e-commerce to get door deliveries - most online shopping is sent to local convenience stores and you need to go and pick up.

redgc 6y ago
Something I forgot to add: Sweden does have some great gig worker to-the-door delivery companies that have sprung up, particularly around small items like from online pharmacies. When you fulfill an order using those companies they typically have a great monitoring app to track where your delivery is, to input your building door code if necessary, inform you when it's been left outside your door, etc. I always find it a great contrast to compare to premium shipping companies like DHL and FedEx, whenever I'm unlucky enough to get a delivery from them from overseas. They're still stuck in a world of "we'll deliver between 9am and 6pm, be ready" and they also make little attempt to ask for door codes if you live in the inner city, so most first attempts end up with "premises was not accessible" with no convenient way to give them the four digit code they need. I spent 1+ hour on hold last week with DHL and FedEx for this exact purpose. It will be interesting to see how "modern" of an approach Amazon takes.
- distances 6y ago
  Germany has interesting approach for this: if you can't be reached, the delivery will be left to whichever neighbour or coffee shop happens to accept it. You'll get notified where it was left, and then just go knocking. It's quite weird at first but in my experience works surprisingly well. Very rarely one has to go queue in the post office to collect the parcel.
  - eridan2 6y ago
    My friends from Germany told me the small packages from Amazon are left at your door
    - Semaphor 6y ago
      That’s only the case if it was delivered by Deutsche Post (instead of DHL) and does not fit into your mailbox, or, in the case of DHL, when you told them to do it via their website.
- henrik_w 6y ago
  I agree! Budbee in particular has been very good in this respect! Often you can get free shipping with delivery between 17:00 and 22:00, and if you want a specific hour, you can pay 39 SEK to get that.

by redgc 6y ago

redgc 6y ago

Something I forgot to add: Sweden does have some great gig worker to-the-door delivery companies that have sprung up, particularly around small items like from online pharmacies. When you fulfill an order using those companies they typically have a great monitoring app to track where your delivery is, to input your building door code if necessary, inform you when it's been left outside your door, etc. I always find it a great contrast to compare to premium shipping companies like DHL and FedEx, whenever I'm unlucky enough to get a delivery from them from overseas. They're still stuck in a world of "we'll deliver between 9am and 6pm, be ready" and they also make little attempt to ask for door codes if you live in the inner city, so most first attempts end up with "premises was not accessible" with no convenient way to give them the four digit code they need. I spent 1+ hour on hold last week with DHL and FedEx for this exact purpose. It will be interesting to see how "modern" of an approach Amazon takes.

distances 6y ago
Germany has interesting approach for this: if you can't be reached, the delivery will be left to whichever neighbour or coffee shop happens to accept it. You'll get notified where it was left, and then just go knocking. It's quite weird at first but in my experience works surprisingly well. Very rarely one has to go queue in the post office to collect the parcel.
- eridan2 6y ago
  My friends from Germany told me the small packages from Amazon are left at your door
  - Semaphor 6y ago
    That’s only the case if it was delivered by Deutsche Post (instead of DHL) and does not fit into your mailbox, or, in the case of DHL, when you told them to do it via their website.
henrik_w 6y ago
I agree! Budbee in particular has been very good in this respect! Often you can get free shipping with delivery between 17:00 and 22:00, and if you want a specific hour, you can pay 39 SEK to get that.