4 ms·

Someone created a G Suite trial for a domain I own. There was no option for me to contact Google to tell them I did not create the trial account and do not want

by shock 6y ago

Someone created a G Suite trial for a domain I own. There was no option for me to contact Google to tell them I did not create the trial account and do not want it, since all contact options required me to be logged into the trial account I did not create :)

bonestamp2 6y ago
Sounds like the Xfinity emails I receive. They end with "You cannot unsubscribe from these emails because they are account related". The problem is, I don't have an account. I don't even live in an area where I could have an account. I've contacted them multiple times and they cannot find my email address in their system. They've escalated it, had engineering teams look into it, etc. Nobody knows how/why I'm getting emails. If I was in a bad mood, I'd report them to the FTC -- the fines of $16k per email would be an enormous amount by now since this has been happening for 8 years. But, I mention it because some of us here create system that send emails and we need to remember to always create a way for the user to self delete or at least some kind of audit system for finding that email address in a system later. Oh ya, for about a year I've been getting someone's electricity bill from India too. Again, there's no way to unsubscribe, and worse I don't speak the language so my attempts to contact them have made no progress. Thankfully, it's easy to create email rules to dump these emails before I even see them.
judge2020 6y ago
To create a trial domain at example.com, you first get a domain at example.com.test-google-a.com and then you have to go through domain verification[0] for the real domain. Either they still have your domain as "pending" in G Suite, or they have access to your DNS/web server. 0: https://support.google.com/a/answer/60216?hl=en https://support.google.com/a/answer/60216?hl=en
- shock 6y ago
  They don't have access to my DNS/web server. That didn't stop Google from sending me 11 spam emails about G Suite. I think the first step Google should take before DNS/web server verification is to verify the email address used for the setup.
justinclift 6y ago
This sounds like an avenue for miscreants to potentially hold domains hostage. :( eg: Register likely target business domains for G Suite, O365, etc trials to lock them out. Then blackmail/bribe/whatever the legit owner if they want access. Doesn't sound like there'd be any workaround either, at least for the first few years. :( Maybe the "Police contacting Google/MS" which would eventually happen could get it stopped at some point.

by shock 6y ago

bonestamp2 6y ago

Sounds like the Xfinity emails I receive. They end with "You cannot unsubscribe from these emails because they are account related". The problem is, I don't have an account. I don't even live in an area where I could have an account. I've contacted them multiple times and they cannot find my email address in their system. They've escalated it, had engineering teams look into it, etc. Nobody knows how/why I'm getting emails. If I was in a bad mood, I'd report them to the FTC -- the fines of $16k per email would be an enormous amount by now since this has been happening for 8 years. But, I mention it because some of us here create system that send emails and we need to remember to always create a way for the user to self delete or at least some kind of audit system for finding that email address in a system later. Oh ya, for about a year I've been getting someone's electricity bill from India too. Again, there's no way to unsubscribe, and worse I don't speak the language so my attempts to contact them have made no progress. Thankfully, it's easy to create email rules to dump these emails before I even see them.

judge2020 6y ago

To create a trial domain at example.com, you first get a domain at example.com.test-google-a.com and then you have to go through domain verification[0] for the real domain. Either they still have your domain as "pending" in G Suite, or they have access to your DNS/web server. 0: https://support.google.com/a/answer/60216?hl=en https://support.google.com/a/answer/60216?hl=en

shock 6y ago
They don't have access to my DNS/web server. That didn't stop Google from sending me 11 spam emails about G Suite. I think the first step Google should take before DNS/web server verification is to verify the email address used for the setup.

justinclift 6y ago

This sounds like an avenue for miscreants to potentially hold domains hostage. :( eg: Register likely target business domains for G Suite, O365, etc trials to lock them out. Then blackmail/bribe/whatever the legit owner if they want access. Doesn't sound like there'd be any workaround either, at least for the first few years. :( Maybe the "Police contacting Google/MS" which would eventually happen could get it stopped at some point.